Managed Services to Monitor and Support Your Business
Our managed services help you reduce organizational support costs and allows your IT department to focus on strategic business goals. CTC Tech provides a full suite of managed IT services to help you and your team enjoy guaranteed service level agreements (SLA) for your entire computing infrastructure in a more efficient and controlled manner.
CTC Tech Managed Service Highlights
- Help Desk Services: Immediate end-user support, streamlines network administration, reduces support costs and reports trends to management.
- Remote Monitoring: 24x7 US based remote infrastructure support. Server and network devices with comprehensive alerting system for all devices. Customizable notification process.
- Onsite Support: CTC Tech engineers are available to support your onsite infrastructure and perform scheduled maintenance tasks.
- SaaS Solutions: Remote & Onsite backup. Anti-Spam, Anti-Virus , Patch of servers and desktops, email archiving, web filtering, employee monitoring and compliance reporting.
CTC Tech Managed Services and Help Desk
- Accredited Master Managed Service Provider (MSP)
- Microsoft Gold Partner
- Voted Top 40 Most Innovative MSP’s 2010 - CRN Magazine
SAS 70 II Compliant Network Operations Center
- Enterprise class network operations center
- Full incident and change management reporting
- Reduce IT support costs, improve security and reduce liability
- Complete business continuity solution
