Wireless Network Technician

Map MarkerAnn Arbor, MI

Current opening: Contract/Contract to Hire
Travel: 1 – 2 weeks per month during duration of the project

Wireless Network Technicians are responsible for performing on site Wireless validation surveys as well as AP on a Stick surveys. Our technicians use Ekahau software for surveys, experience with Ekahau or Air Magnet is highly beneficial. Technician will collaborate with Senior level engineers to validate information is being recorded correctly.

A Wireless Network Technician must be prepared to resolve issues and support other data mediation groups. They must manage work activities relevant to their areas of responsibility. Technicians must also set up wireless radios and antennas. They should have an in-depth understanding of aligning and completing wireless installations. Network Technicians must connect and install hardware-router-switches, patch panel terminations, servers, local machines, printers, and SIP phones.

Technicians must install networks utilizing wiring and cable termination. A Wireless Network Technician further must provision network accounts and passwords as required. They must also provide security for all technology. Network Technicians must maintain IP addresses and should collaborate with other departments for delivering equipment for repair. Technicians also resolve issues related to equipment, such as scanners, printers, smart devices, and phone systems.

Network Technicians must maintain radio communication technical instruments and field equipment. They will work near infrastructure and conduct radio frequency measurements. A Wireless Network Technician must maintain hybrid fiber coaxial broadband cable networks. They are responsible for handling WiMAX customer premises equipment and broadband wireless access equipment. Network Technicians also manage and crosscheck configuration backups on wireless controllers and other network equipment.

A Wireless Network Technician must set up, monitor and upgrade wireless infrastructures, such as wireless controllers, network access control systems and guest user systems. Technicians must further maintain the wireless environment of an organization. They must offer level-three support for wireless issues reported by IT user services teams. Network
Technicians must also collect data and feedback from clients regarding functionality.

Technicians must collaborate with IT help desks to resolve wireless configuration issues. They must identify, rectify and replace malfunctioning wireless access points (WAP). Network Technicians must also locate and resolve rogue WAPs and other interferences. Network Technicians further must record and maintain user support documentation for wireless systems. They must also test any new wireless client devices and document required settings.

Network Technicians are responsible for WAP positioning and wireless installations, including provisioning, physical placement and testing of new WAPs. Technicians must examine wireless coverage to determine if WAP placement and settings are providing a sufficient level of service. They must also develop statistical reports on usage and the quality of wireless networks. Technicians must further troubleshoot issues related to operating systems as well as anti-virus and anti-spyware programs, and they should keep themselves updated with new Wireless Local Area Networking (WLAN) technologies.

Educational Qualifications

Candidates with any of the certifications below are a plus but not required.


  • Cisco Certified Network Associate Wireless (CCNA Wireless)
  • Cisco Certified Network Professional Wireless (CCNP Wireless)
  • CompTIA Network+
  • Certified Wireless Network Administrator (CWNA)
  • Certified Wireless Security Professional (CWSP)

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