Sales and Marketing

Ann Arbor, MI

Full-Time

Role Overview

This is a growth-track sales role with the opportunity to build the MSP business alongside leadership. You’ll work hand-in-hand with the MSP Practice Manager to define and refine how we position, market, and sell our managed services offerings.

Your focus will be on strategy, outreach and relationship-building. You’ll also collaborate with our consulting-focused sales team to identify and pursue MSP opportunities within our existing client base.

Over time, you’ll take increasing ownership of the MSP sales function and become a key driver of recurring revenue growth.

Key Responsibilities

Sales & Business Development

• Identify and pursue new business opportunities for managed services through outbound outreach, referrals, and networking.
• Manage a pipeline of prospects, from discovery through proposal and close.
• Work with the existing sales team to transition suitable clients from consulting/block-hour models into managed services contracts.

Process Building & Collaboration

• Collaborate closely with the MSP Practice Manager to co-create sales strategies, messaging, client engagement workflows, and scalable outreach processes.
• Help shape internal sales playbooks for how we present and position MSP offerings.
• Maintain alignment with service delivery teams to ensure accurate representation of services.

Client Relationship Management

• Conduct discovery meetings to understand client business needs and IT challenges.
• Present tailored managed services solutions and articulate the long-term value of partnering with us.
• Set accurate expectations with clients and support smooth handoffs to delivery teams.

Marketing & Promotion

• Actively promote our MSP services online (e.g. LinkedIn, email, blogs) and through in-person networking.
• Build a personal brand as a subject matter advocate for the services we provide.
• Assist in developing content and campaigns that generate awareness and leads.

Quota & Compensation

• Quota: Monthly and quarterly goals based on recurring revenue targets from new managed services contracts.
• Compensation: Base salary plus commission structure tied to performance.
• Incentives: Bonuses for milestone deals, cross-sell achievements, or marketing impact.

What We’re Looking For

• 2+ years of B2B sales experience, ideally in IT services, SaaS, or managed services.
• Familiarity with the MSP model and recurring revenue offerings.
• Strong communication, presentation, and consultative sales skills.
• Self-motivated with a builder’s mindset and the ability to create structure from ambiguity.
• Confident promoting offerings both online and in-person.
• Comfortable working closely with leadership to iterate and improve processes.

Nice to Have

• Prior experience in a small or growing MSP.
• Understanding of cybersecurity, cloud, or infrastructure services.
• Familiarity with CRM systems and sales automation tools.

Pay & Benefits Summary

• 401K plan
• Reimbursement for travel.
• Health benefits.
• PTO.
• Paid Holidays.

Legal

• Must pass a background check.

Interested?

Send a resume to hr@ctctechnologies.com

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